At World Cargo, we take pride in our customer service, which is why personal effects shipments are a significant part of our business. If this is your first time sending goods via airfreight or ocean freight cargo, don’t worry—it’s easier than you think.

Initial Steps: Determining Shipment Details

Establishing Your Destination

First things first, let’s establish where you will be sending your goods. Knowing the destination is crucial for calculating the shipping cost and understanding any specific regulations or requirements that may apply.

Providing Weights and Dimensions

We require the total weights and dimensions of all pieces you will be sending. We accept boxes, travel bags, totes, and any other sturdy containers that won’t break open when lifted. These measurements can be approximate as they will be the basis for your initial price estimate. Pricing is typically per kilogram (KG) for airfreight, per cubic meter (CBM) for ocean freight, and both for road freight. Contact us with your details, and we will be happy to assist you.

Obtaining a Quote and Arranging Shipment

Receiving Your Quote

After providing the necessary details, we will give you a quote. You can then choose to drop by our office, located [here], or arrange for a pick-up. Note that drop-off is free, while pick-up incurs an additional cost.

Filling Out Required Forms

Before your goods can be sent, a few forms need to be completed. These forms are necessary for your goods to leave the country and to gain access to the destination country. We will provide these forms once you confirm a pick-up, or you can fill them out when you arrive to drop off your goods.

Designating a Receiver

Nominating a Pick-Up Person

You can nominate anyone to pick up your goods at the destination. This could be family members, friends, etc. We will need their contact information, including their passport number or driver’s license number.

Tracking and Storage

Tracking Your Shipment

After we have your goods and have established an arrival date, you will receive a set of documents that will allow you to track your shipment online. We also offer storage facilities, so we can arrange for your goods to arrive at your desired location on your specified date.

Arrival and Collection of Goods

Door to Port or Port to Port Service

In most cases, we will only send your goods up to the arrival port. This Door to Port or Port to Port service is a cost-effective way to receive your goods without using a local broker, saving you money. You will be notified by the local Terminal Handling Agent when your goods have arrived.

Customs Clearance

Customs clearance procedures differ by country. In most cases, our team will be able to provide you with an agent at your destination who can clear customs. However, it is important to research the rules and regulations of the destination country and understand what you need to do.

Terminal Release

After customs clearance, return to the terminal where your goods are held to have your shipment released.

Additional Fees and Assistance

Terminal Arrival Fees

Be aware that there will be additional fees at the terminal arrival port. These charges are due upon arrival and are collected from the consignee. World Cargo is not responsible for these fees. Based on your shipping details, we can provide an approximate estimate. Once you establish the pick-up location, the local representative can walk you through the pick-up and clearing process. They can also provide these services on your behalf if requested.

Conclusion

Now relax, you’re done! With World Cargo, you can trust that your personal effects will be shipped securely and efficiently. Our expertise and dedication to customer service ensure a smooth shipping experience from start to finish. Contact us today to get started with your shipment.